Privacy Policy

At SonicLAB, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and handle your personal data when you visit our website or use our services.

1. Information We Collect

Personal Information You Provide:

Demo Requests: When you submit a demo request through our webstore, we collect your name, email address.
Contact Forms: Information you provide when contacting us for support or inquiries
Newsletter Subscriptions: Your email address if you choose to subscribe to our updates

2. How We Use Your Information

Product Demonstrations: To provide requested demos of our products and services
Communication: To send you information about our developments, product releases, and updates
Customer Support: To respond to your inquiries and provide technical support
Legal Compliance: To comply with applicable laws and regulations

Important: We do not collect or use your data for distribution to third parties or for commercial purposes beyond our direct business relationship with you.

3. Cookies and Tracking Technologies

Essential Cookies:

Session Cookies: Temporary cookies that determine if your browser accepts cookies and maintain your session while browsing
Authentication Cookies: Used on our login pages to verify your identity

Cookie Management:

These cookies contain no personal data and are automatically deleted when you close your browser. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

4. Data Sharing and Third Parties

No Data Sales: We never sell, rent, or trade your personal information
No Third-Party Distribution: We do not share your data with third parties for their marketing purposes
Service Providers: We may share data with trusted service providers who assist us in operating our website, conducting business, or serving you, provided they agree to keep information confidential
Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety

5. Data Security

Secure data transmission using encryption protocols
Regular security assessments and updates
Limited access to personal data on a need-to-know basis
Secure data storage with appropriate safeguards

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this privacy policy
Comply with legal obligations
Resolve disputes and enforce agreements

7. Your Rights and Choices

Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request a copy of your data in a portable format

8. Embedded Content and External Links

Currently, our website does not include embedded content from other websites. If this changes in the future, we will update this policy accordingly. Any external links on our site will direct you to third-party websites with their own privacy policies.

9. Spam Protection

To maintain the quality of our services, visitor comments and form submissions may be checked through automated spam detection services. This helps us filter out malicious content while protecting your privacy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date above.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@sonic-lab.com

We will respond to your inquiry within 2 days.

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