ThermoSpatial Privacy Notice

Using the instrument

ThermoSpatial generates and processes sound on your device. It does not require an account, contain advertising, use advertising identifiers or include third-party analytics or advertising SDKs. We do not sell your personal information or use it for advertising tracking.

The instrument does not independently upload your presets, playing activity, help questions or spatial interaction data to sonicPlanet servers.

Information used on your device

The app stores editable preset banks and preferences on your device. Preferences include audio quality settings, manual bookmarks, reading size and your last selected manual chapter. Working preset banks are available in Files → On My Apple Vision Pro → ThermoSpatial → PresetBanks.

ThermoSpatial uses device position and orientation, together with interaction events provided by visionOS, to place the instrument, orient displays and respond to your controls. It does not access a raw eye-tracking stream, record your gestures or head movements, or obtain camera images or a room scan. Spatial information is used during the running session and is not saved as a movement history or sent to us.

Preset files and backups

Import and export happen when you choose files or destinations through the system file interface. If you select iCloud Drive, another file provider or a sharing service, that provider handles the files under its own terms and privacy policy. ThermoSpatial does not operate its own preset cloud service.

You can manage working banks in Files. Deleting the app removes its local app data. Copies you exported, backups and files held by another provider must be managed separately; deleting the app does not delete those copies. Device backup behaviour is controlled by your Apple settings.

Help questions and Siri

The app answers help questions by searching reference material included with ThermoSpatial on your device. It does not send questions to a cloud language model. Question text and recent follow-up context may remain in temporary process memory; the app does not create a saved question history or send it to us.

If you use Ask Thermo through Siri, Apple handles speech recognition and spoken responses. Siri may process information on your device or through Apple’s services, depending on your device and settings. ThermoSpatial receives the question text supplied to its shortcut; it does not make a microphone recording. Apple explains its handling of these requests in Siri, Dictation & Privacy.

Apple diagnostics

Depending on your device’s analytics-sharing settings, Apple may provide us with crash reports, performance information and aggregated app usage statistics through its developer services. We use this information to investigate problems and improve ThermoSpatial, not for advertising or to identify individual users. Apple describes these services and your choices in App Analytics & Privacy.

Support and service providers

If you contact us, we receive your email address, message and any files, screenshots or diagnostics you choose to send. We use these to respond and resolve your request. Please review attachments for personal information before sending them.

Access to support correspondence and diagnostic information is limited to people authorised to handle it. Our support email provider processes correspondence to deliver that service. Apple operates its distribution, Siri and diagnostic services under its own privacy notices.

How long we keep information

We retain support correspondence and diagnostic reports held by sonicPlanet for up to six months after the relevant issue is resolved. We delete personal information earlier when it is no longer needed, and at the end of this period unless a longer period is required by law. For general diagnostic reports that are not associated with a support issue, we retain any downloaded copies for no more than six months after receipt.

These periods apply to information held by sonicPlanet. Apple and other providers control retention within their own services. Locally stored presets and preferences remain under your control as described above.

Legal basis and your rights

Where UK data-protection law applies, we rely on our legitimate interests in providing support and maintaining and improving ThermoSpatial, and on legal obligations where applicable.

Depending on the law and circumstances, you may request access, correction, deletion, restriction or portability of your personal information, or object to its processing. Contact support@sonic-lab.com to make a request. You may also complain to the UK Information Commissioner’s Office or your local data-protection authority. We do not use your information for automated decisions that produce legal or similarly significant effects.

Changes to this notice

This notice covers the ThermoSpatial app. We will update it if the app’s privacy practices change and revise the date above.